Shipping policy

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Flat rate shipping in Australia for retail customers*

Parcels are sent via Australia Post E-Parcel service so please allow 3-10 business days for delivery. Orders placed on a Saturday, Sunday and/or Public Holiday will be processed within 24 hours of the next business day. Shipping charges will be added for heavy products such as heavy bags and medicine balls. You will be notified before shipping. You must confirm any revisions to your order's total. Rival Boxing Gear Australia reserves the right to end or change shipping fees at any time.

* Except heavy weight items. All prices and fees are listed in AUD.

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Shipping Cost Estimates

Shipping charges will be added for heavy products such as heavy bags and medicine balls. Rival Boxing Gear reserves the right to end or change shipping fees at any time.

For all heavy item orders, our standard shipping rates DO NOT APPLY. Based on the dimensions and weight of your order, as well as the location to which it must be shipped, the final shipping charge can only be calculated once your order has been placed. You will be notified of the total shipping cost and must confirm any revisions to your order's total before we can ship your items. For more info, please contact us.

Heavy Bags are only delivered to a commercial address or a depot in your area for you to pick up within 5 business days.

Please contact Customer Service Team for more details and to obtain a shipping quote.

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International Orders

For international shipping online, please be sure to include a phone number and email address. All international orders are subject to customs, duties and taxes imposed by the country of delivery.

The International Shipping Process:

• Once the order is submitted it is placed on hold for further review.
• The purchaser will be contacted via email with the shipping charge and to confirm the recipient is aware that there will be customs and duties due on delivery. This is a charge imposed by your country and this charge is not included in the total price provided by Rival Boxing Gear.
• Your approval is mandatory for the order to be processed and shipped.
• For the protection of the card holder, additional information may be requested for the order to be processed and shipped. You will be contacted via e-mail if additional information is required.
• Please allow for 6+ days in shipping internationally with Australia Post Standard International Post.

Please note that for any international order shipped to a freight forwarder in Australia the order must be paid via bank wire. We cannot accept any order shipped to a freight forwarder paid by credit card or PayPal.

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General Shipping Times

When you receive your order depends on the availability of the product(s) and where the product is being shipped. Please note that packages are not shipped on Saturdays or Sundays.

For orders with different billing and shipping addresses or different shipping and billing names, you will be contacted by our Customer Service department to confirm the order. This may delay the shipping of your product.

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Delivery Time

Delivery of your order is subject to the availability of our inventory. We may split your order into more than one shipment, depending on the estimated time of arrival of each product. It is possible for your order to be delayed due to products arriving in our warehouse on different dates.

If you place orders of this kind, you will not be charged for the extra delivery, although you may notice that your shipping charges are split over the various invoices.

If you need to receive one of your products sooner, we recommend that you place it in a separate order to avoid extra delay. Please allow us one additional business day to process your order.

Rest assured that we will not charge your credit card until we have shipped your product.

Couriers usually deliver between 8am and 5pm local time. If you are not home when we deliver your package, we will leave you a delivery notification card. Please see delivery notification information for additional details and pick up location.

For your own security, please bring proper photo identification with you when you pick up your order.

For express delivery, please contact us for a quote.

Please note that delivery times are based on those provided by Australia Post and Rival Boxing Gear Australia will not be heid liable or responsible for any delay or failure on the part of Australia Post.

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Delivery Areas

For your convenience, we deliver anywhere in Australia. To make sure that orders being sent to PO boxes and rural route addresses get to their proper destination, please include a physical street address with your order.

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Methods of Delivery

To give you the best possible service, we use a variety of couriers depending on which best suits your needs. We will tell you which courier company is handling your delivery when we send you your shipping confirmation email.

Please note that when the delivery team brings a package to your home, they need a signature in order to finalize the delivery. This means that the package must be accepted and signed for by someone at your delivery address. If you are unavailable when the courier makes a delivery, you will get a notice telling you the address of the distribution centre where you can pick up your package.

For your own security, please bring proper photo identification with you when you pick up your package.

Oversized Items:
Due to Australia Post weight restrictions, any item that is greater than 22kg/48.5lbs will be delivered via other courier.

Please contact our customer service for international orders.

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International Footwear Delivery

IMPORTANT ADVISORY:

Please be advised that Rival and any resellers cannot ship Rival Boxing Boots to the following countries: France, Benelux (Belgium, Netherlands & Luxembourg), Germany and Italy. We apologize for any inconvenience this may cause.